rfrd - Videos for Every Stage of the Customer Journey

Template: Testimonial

Impact: Lead Generation

Question:

What business challenges were you looking to address? Why?

Template: Reference

Impact: Close Won %

Question:

How did [solution] impact [KPI] in your first 3 months?

Template: Best-Practices

Impact: Utilization

Question:

Can you show us how you use [feature] and talk about what it's done for you?

Not sure what to ask?
No problem.

We've collaborated with research data scientists, revenue leaders, and procurement teams to ensure you're asking the right questions.

Questions with purpose

Improve targeted KPIs by leveraging the answers to 100+ questions curated by customer research experts, procurement teams, and revenue leaders.

Personalized prompts

Get the answers you need without a script - drive viewer behavior by giving them exactly what they wanted to hear from a trusted source.

RECORDING

Template: LEAD GENERATION

Question:

What business challenges were you looking to address? Why?

Collect responses from anyone, anywhere, on any device

Our simple recording tools give users the ability to instantly record themselves without downloading new apps or installing software.

One link to rule them all

Ask for a response 1:1 or automatically request videos at key moments along your customer journey to maximize response rates without lifting a finger.

Authentic customer responses

Capture authentic user generated content from your best customers, promoting their expertise to build trust with your audience.

YOUR TEXT HERE

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The right video, the right person, the right time

Based on your goals, we programmatically display a playlist of videos - optimizing performance over time.

Automated Tagging & Optimization

Each video is tagged across 22 dimensions in order to deliver timely and relevant content to your audience.

No time? Let us do the work for you.

You've got enough on your plate. We'll set up your account, have a real reporter interview your customers, and professionally edit your content.

Videos for every channel

Repurpose a single recording across emails, SMS, websites, landing pages, community forums, chat, social... (you get the point).

Share videos in <30 sec.

Set title, description, and thumbnails for each video so they represent your brand on any platform.

Programmatic embeds

Show the perfect video on every page based each visitor, customer journey stage, and call to action.

What impact have you seen?

Jessi @ Tilt

"... with rfrd, I can close more deals - faster!"

Chris @ Olive

"Our rfrd video case studies have improved our lead conversion by 27%"

Andrew @ Matillion

"We've halved our average sales cycle by providing proactive customer videos."

Isaac @ Techstars

"We fill our open roles 31% faster with rfrd."

End-to-end Video Automation

Drop our no-code widget on your website, tell us about your customer journey, and we handle the rest.

Connect customers with everyone

Go deep with a single expert or provide perspective by including videos from different buyers, industries, or segments, use cases, etc.

Bring your own Videos

Get even more value by uploading your existing videos product demos, FAQs, the holiday party blooper reel, etc.

Template: Testimonial

Impact: Lead Generation

Question:

What business challenges were you looking to address? Why?

Template: Reference

Impact: Close Won %

Question:

How did [solution] impact [KPI] in your first 3 months?

Template: Best-Practices

Impact: Utilization

Question:

Can you show us how you use [feature] and talk about what it's done for you?

RECORDING

Template: LEAD GENERATION

Question:

What business challenges were you looking to address? Why?

YOUR TEXT HERE

Add Captions

Add Text

Trim Clip

What impact have you seen?

Jessi @ Tilt

"... with rfrd, I can close more deals - faster!"

Chris @ Olive

"Our rfrd video case studies have improved our lead conversion by 27%"

Andrew @ Matillion

"We've halved our average sales cycle by providing proactive customer videos."

Isaac @ Techstars

"We fill our open roles 31% faster with rfrd."

More features

Incentivize people to record

Offer digital rewards when contributors record videos, answer messages, and share referral links.

$25

Louis Jones

I love how you’re using your rfrd videos Marie! How do you get the transcriptions?

Stacey Roberts

You can actually get the transcripts directly from your rfrd account on the video page.

Secure messaging with viewers

Connect the contributors featured in your videos with their audience to clarify statements or expand upon content.

Live
Interviews

Professional
Editing

HD Audio / Visual
Recording Packages

Professional services at your fingertips

Leverage our team of experts to produce studio quality footage at a fraction of the agency cost.

Analytics and tracking across all videos, playlists and more.

Easily track the stats that matter most to you, and even add UTM tracking for different campaigns.

Video Played

589

Video Opened

698

The perfect video for every stage of the customer journey